Archive for the ‘Data Centers’ Category

PRIMER: How are Disaster Recovery and Backups Different?

April 16th, 2013
Posted by: Donna Hemmert

So, you are working through your go-forward IT strategy and need to make sure that you have things covered should something go wrong. Pretty quickly, you notice that the terms “Backup” and “Disaster Recovery” are quite often being used interchangeably. But, the truth is, they are different. Related, yes, but different.

Backup

Backup really can be defined very simply. Backup is just a copy of your files on another disk (or tape, cloud, etc.). In fact, if you copied each and every file to a DVD (and we are not sure why you would do that), that would be a backup. Having a full backup that is up-to-date means that when you lose a few files or a whole drive or more, you can take the time it takes to copy those files back once your systems are ready to rock. But, it can be a time-consuming disruption. You will likely need to setup a new server(s), re-install the OS, and reinstall all the applications, etc. There are two ways to backup your systems:

  • Onsite Backup: This is when you backup locally to some kind of physical storage option. These solutions are capable of imaging servers and storing data locally so you can recover from incidents.
  • Offsite Backup: This is when you backup your data to an entirely different location. This, of course, helps protects you in the case of an entire geographic location being affected by a disruption. Also, often organizations need offsite backup to be in line with compliances such as those rules defined by Sarbanes-Oxley, HIPAA, FISMA, NASD and NYSE, etc.

Disaster Recovery

So, what is Disaster Recovery? Disaster recovery is beyond backup. The big benefit of disaster recovery is that rather than taking what may be days or months to recover for an unplanned outage, Disaster Recovery will greatly shorten that time.

With Disaster Recovery, a complete image of your disk drives and servers are mirrored. This is sometimes referred to as a “bare-metal” backup, meaning the backup isn’t just the files, but the OS and everything. For example, with AISN’s Disaster Recovery service, we replicate the “bare-metal” backup image to another geographic site so in the event of a disaster in one geographic location, it can be restored from an entirely different geographic location. This gives you added protection and the image(s) allows you to restore systems more quickly – there is no need to reinstall an OS and copying files. The amount of time it takes to actually continue operations after a disaster also depends on whether you choose “Hot Site” or “Cold Site.” So what is the difference?

  • “Hot Site”: Environments are available at a moments notice. So, in the case of an outage, all data processing can quickly be moved to the “Hot Site” and operations continue.
  • “Cold Site”: Critical applications are available at a secondary location. This is similar but is supplied as basic office space, but with “Cold Site” the customer provides and installs all the equipment needed to continue operations. It is less expensive but will take longer for full operations to continue.

So, that’s really all there is to it from a high level. You really need to understand what your goals and objectives are. Do you need systems available in minutes, hours or would days be just fine? Is backup just fine, or do you need Disaster Recovery? And what level of Disaster Recovery do you need? There are lots to consider, but remember, we are always here to help you think through your IT plans.

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Windows Server 2012: Navigating the New Licensing Structure

March 20th, 2013
Posted by: admin

 

By Bill Peters, AIS Network Director of Sales

Windows Server 2012, which was released last fall, is the latest among Microsoft’s Windows Server product offerings, and it delivers a dramatically simplified licensing experience.

What went away? Away went the Enterprise edition, which was retired.  Windows Server 2012 Standard edition includes all the premium features previously included in Enterprise edition.    Away went the Web Server, and now web workloads running on a Windows Server 2012 edition will continue to receive the “CAL waiver” that is in effect for these workloads today.  Windows Server CALs will not be required to access the licensed server if it is only being used to run web workloads.  Away went HPC Products.  Microsoft will now deliver the HPC Pack 2012 as a free download that can be used with any Windows Server 2012 Standard or Datacenter license.   HPC workloads running on Windows Server 2012 Standard or Datacenter editions will continue to receive the “CAL waiver” that is currently in effect for these workloads.

So what’s new? Well, now there are just four Windows Server 2012 editions from which to choose.  And, shaped by feedback from customers and partners, the new Windows Server licensing approach should help make choosing the right Windows Server a whole lot easier too.

Windows Server 2012 Licensing Overview

Microsoft holds that its new licensing approach will deliver the following benefits to its Windows Server customers:

Simple. It’s easier than ever to determine the right Windows Server edition for you.  Choose from just four editions of Windows Server 2012, based on the size of your organization and your requirements for virtualization and cloud computing.

Economical. All editions of Windows Server 2012 deliver excellent economics and ROI for your business. For example, the Datacenter edition, with its unlimited virtualization rights, provides the benefits of cloud-level scale with predictable, lower costs. The Standard edition now offers all of the same enterprise-class features as the Datacenter edition and is differentiated only by virtualization rights.

Cloud-optimized. Businesses today are rapidly adopting a hybrid approach across private and public cloud computing.  Windows Server 2012 offers the right edition for you, no matter where you are on your path to the cloud.  Use the Datacenter edition for highly virtualized cloud environments, the Standard edition for lightly virtualized environments progressing toward cloud, or the Essentials edition for an ideal cloud-connected first server.

Here’s the Windows Server 2012 licensing at a glance:

*CALs are required for every user or device accessing a server. See the Product Use Rights for details.

Why a streamlined licensing model for core infrastructure? In short, this new model enables easier assessment and management of your server environment.  For one thing, a single licensing model makes it easier for you to purchase the right product for your organization’s needs and also compare the cost of alternatives.  Another plus is that it allows for a single, familiar and easy-to-track metric for all infrastructure products (reducing management overhead).   Finally, as part of the alignment with the Microsoft private cloud licensing model, Windows Server 2012 and System Center 2012, as well as Enrollment for Core Infrastructure (ECI), now all have the same licensing and packaging structure.  Simple and convenient, right?

Choosing Between the Windows Server 2012 Standard and Datacenter Editions

Obviously, the Foundation and Essentials editions are for small business.  If you are a mid-size business or a large enterprise, like the majority of AISN customers, your choice lies between Standard and Datacenter.  When it comes to determining which of the two editions is best for your enterprise, there are only two words to keep in mind: virtualization rights.

Both the Standard and Datacenter editions provide the same set of features (including high availability features like failover clustering).  The only differentiator between the editions is the number of Virtual Machines (VMs) being used.  If your strategy calls for a highly virtualized environment, then the Datacenter edition provides you with optimum flexibility, since it allows for unlimited virtualization.  If you aren’t ready to heavily virtualize your environment, a Standard edition license entitles you to run up to two VMs on up to two processors.

Calculating Your Windows Server 2012 License Needs

So, how do you decide how many licenses you’ll need? Good question.  Because the Datacenter edition allows for an unlimited number of VMs, only physical processors need to be counted when determining licenses for the Standard edition.  Here’s a quick formula:

1 license = 2 physical processors

To determine the number of licenses needed to fully license a physical server, simply count the number of physical processors in the server and divide that number by two.  That will tell you the number of licenses you need.

Each Standard edition license provides you with the right to run up to two VMs.  If you want to run additional VMs but do not require the highly virtualized environment that Datacenter provides (which is unlimited VMs), then you can simply purchase additional Standard edition licenses and assign them to a single physical server in order to increase your VM entitlements on that server.

Now for the nitty gritty.  What activities are NOT allowed under theWindows Server 2012 licensing?  You cannot:

  • Mix Windows Server 2012 Standard and Datacenter licenses on the same server.  All of the processors on a given server must be licensed with the same version and edition.
  • Split your Windows Server 2012 license across multiple servers.  Each license can only be assigned to a single physical server.
  • Assign a Windows Server 2012 license to a virtual machine.  A license is assigned to the physical server and each license will cover up to two physical processors.
  • Use your Windows Server 2008 CAL to access Windows Server 2012. The CAL accessing the instance of Windows Server must be equivalent to or higher in version than the server being accessed.

Factoring in Software Assurance

A number of enterprise customers will be concerned about how Software Assurance will work with Windows Server 2012.  Here are some scenarios.

Software Assurance and the Datacenter Edition. If you have Software Assurance on the Datacenter edition, you are entitled to the Windows Server 2012 Datacenter edition.  On the old version, a Datacenter license covered up to 1 processor.  With Windows 2012, a Datacenter license covers up to 2 processors.  So, for every two current Datacenter licenses with Software Assurance, you will receive one Windows Server 2012 Datacenter edition license.

Software Assurance and the Enterprise Edition. If you have Software Assurance on the Enterprise edition, you’re entitled to receive two Standard edition licenses for each Enterprise edition license that you have.

Software Assurance and the Standard Edition. If you have Software Assurance on the Standard edition, you’re entitled to receive one Windows Server 2012 Standard edition license for each Standard edition license that you already have.

Software Assurance and the Web Server Edition. If you have Software Assurance on the Web Server edition, you’ll receive an additional Windows Server 2012 Standard edition license to use while also maintaining your right to run your current Web Server license.  For every two Windows 2008 R2 Web Server edition licenses, you’ll receive one Windows Server 2012 Standard edition license.

What if I want to upgrade to the Datacenter edition? Remember that the Step-Ups from the Enterprise edition to the Datacenter edition are being removed from the price lists.  Therefore, if you’ve decided to move to a more highly virtualized or private cloud environment, you should consider taking advantage of the Software Assurance Step-Up benefit to upgrade to the Datacenter edition prior to the Windows Server 2012 General Availability.

Purchasing Windows Server 2012 Licensing

Okay, now how do you get going?

You can purchase Windows Server 2012 licenses through multiple channels, which provides you with optimum flexibility and choice to acquire the software.  Microsoft Hosting Partners like AIS Network are an excellent resource in evaluating your Windows Server 2012 licensing needs.  We can help you evaluate, plan, deploy, and manage any type of hosted system—from a small business implementation to supporting the largest enterprise applications built on the latest technology.

At AISN, we recommend Service Provider Licensing Agreement (SPLA) licensing (as opposed to other volume licensing), based on ease of deployment.   How does it work?  AISN tracks and manages the licensing for you.  We provide a monthly subscription-based pricing plan, including software assurance.  This eliminates any large, upfront costs needed to purchase the right amount of licensing as well as the over-purchasing of unused licenses.  However, if you own volume licensing we can utilize those licenses in our hosted environments.

Why so many options for licensing?  The various licensing options enable you to choose the program that works best for your management and operational needs.  We’d be happy to discuss with you in more detail all of your options and how they can be delivered via a custom hosted solution.  For a conversation about this and a free quote,  email me now and let me know your needs.

AISN is ready and eager to work with you on all of your hosting needs and on helping to save your business money too.

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What is Infrastructure as a Service (IaaS)?

March 16th, 2013
Posted by: Donna Hemmert

 

By Donna Hemmert
AIS Network Vice President, Strategic Development

If you don’t want to own the equipment that supports your operations, and want increased flexibility, especially when it comes to expanding or downsizing, you may want to consider Infrastructure as a Service (IaaS)** from a provider such as AISN. In contrast to having to purchase all the equipment for your infrastructure such as storage, hardware, servers and networking components, you can pay on per-use basis and avoid the headache and capital costs.

The difference between IaaS and PaaS (Platform as a Service) is often confusing so let me clarify. In an IaaS model, the underlying infrastructure is provided which includes network, storage, compute resources and virtualization technology. This means you are responsible for the additional operational tasks. With PaaS, the underlying infrastructure is provided, but also the application development platform. This includes automation to deploy, test and integrate applications. Your vendor also handles operational tasks such as configuration and updating your environment.

IaaS has been experiencing huge growth and, in fact, according to Gartner’s latest report on public cloud adoption***, the biggest part of cloud growth is coming from IaaS. This interest in IaaS, according to Gartner, is driven by enterprise and government growth in IT, and the new and more cost efficient options that IaaS public clouds are offering these days.

** Sometimes called Hardware and a Service (HaaS)
*** Forecast Overview: Public Cloud Services, Worldwide, 2011-2016, 4Q12 Update Published: 8 February 2013

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Is the Big Data Market Growing by Billions? You Bet!

January 28th, 2013
Posted by: admin

 

By Laurie Head
AIS Network Vice President

Big data, big data, big data.  It may sound like an overused buzzword of the day, but it’s an incredibly important phenomenon that will have a lasting impact well into the future as large enterprises – particularly health care, banking, retail and educational organizations – focus their operations around developing more sophisticated big data tools and technologies to collect, manage and analyze large information sets.

Goodbye, filing cabinets. Online storage is a convenient, collaborative and flexible solution to creating and managing a centralized, secure data store.

Big data is a fast growing market, and it has enormous potential to transform your organization (as it simultaneously transforms your customers, partners and competitors).  Just how big is the big data market?  Well, according to a recent report by Transparency Market Research, the global big data market was worth around $6.3 billion last year.  The projections are staggering, however.   Projected to expand at a compound annual growth rate of about 41 percent, the big data market will be worth $48.3 billion by 2018.  The research firm said that North America will be responsible for roughly 55 percent of the market through 2018, followed by Europe.

What is driving this market growth?  Well, mostly, unstructured data.  Conventional database management tools just don’t cut it when it comes to unstructured data, so better tools are required.  “The exponential growth in the quantum of big data is leading to the development of advanced technology and tools that can manage and analyze this data,” confirms Transparency Market Research.

IDC industry research also supports the healthy growth of big data.   IDC projects that the global market for big data technology and services will expand at a compound annual growth rate of nearly 32 percent between 2012 and 2016.  Roughly speaking, that’s seven times faster than the information and communication technology market.  IDC indicates that by 2016, we can expect to see revenue from the big data sector near $24 billion.

Unquestionably, big data is not just the trend of the moment.  It’s here to stay.  Companies will continue to capture, analyze and store enormous volumes of data.  According to The McKinsey Quarterly, “In 15 of the U.S. economy’s 17 sectors, companies with more than 1,000 employees store, on average, over 235 terabytes of data—more data than is contained in the U.S. Library of Congress.”

It’s becoming increasingly clear that businesses that succeed in managing these enormous information sets, while grasping fully how to find value in them, will improve their ability to make strategic decisions and enhance their customer service.  That’s a likely recipe for more business expansion and revenue growth.

So, what does this mean for the hosting industry and AIS Network?

The big data technology and services industry represents a global opportunity for companies like ours, not to mention job seekers with the right industry domain expertise.  Increasingly, the spotlight will be on the hosting industry’s ability to host these new database technologies successfully and provide secure, reliable, easy-to-use online storage for massive amounts of data – much of it quite sensitive.

Because most of our clients have stringent security and compliance requirements tied to SOX, PCI, HIPAA and FISMA, they use our online storage for their big data needs.  Rather than choosing to store their data on physical, local storage devices, most have opted to store it to a secure, remote database in the cloud that may be accessed via the Internet.

Cloud storage is rapidly becoming the go-to solution for managing and analyzing big data.  It eliminates the need for unsecure physical storage devices and allows authorized employees, partners and vendors ready access to the data.  It’s a convenient, collaborative and flexible solution to creating and managing a centralized, secure data store.   Let us know if you’d like to learn more about online storage.

Are you interested in learning more about big data technologies and tools?  Check out this conference, Big Data DevCon, which is scheduled to take place in Boston this spring.

Happy data crunching!

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Welcome, Josh Darrin!

January 22nd, 2013
Posted by: Jay Atkinson

By Jay Atkinson
AIS Network CEO

If you have seen a new face at AIS Network, be sure to welcome him.  We have added Josh Darrin to our team as Director of Operations.  Josh has been helping us as a contractor on many operational issues as part of network operation initiatives, additional compliances and many important projects that have facilitated our recent growth.  He has been especially helpful in projects related to our new role as a provider of eGov hosting services to the Commonwealth of Virginia, which has required not only technical and network “know how” but also the business experience that helps create new processes, services and policy.

Before AISN, Josh had over 20 years of experience as a technology entrepreneur.  Be sure to check out more on our press release.

We are very excited to have Josh as part of our permanent team and know his business experience and technical expertise will really help us in our growth plan.  Welcome, Josh!

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Understanding Cloud Deployment Models

November 27th, 2012
Posted by: Donna Hemmert

By Donna Hemmert
AIS Network Vice President, Strategic Development

Public Cloud, Private Cloud or Hybrid Cloud?  Which one is for me?

First of all, let’s define the Cloud.  A Cloud is a consolidation of hosted computer services (storage, computing power) and is delivered as a service.

Cloud services are often fully managed by the provider and are usually sold based on usage (for example, per hour or even by the minute). One of the main benefits of the Cloud is that it is elastic, allowing organizations to use as much resources as they need.  They can easily add or reduce those services without the need to deploy equipment.  This can be really useful in situations where companies have a project (for example, a development project or marketing promotion that requires a special new temporary website) or their business has a lot of associated seasonality (i.e., they need more computing resources for the Christmas season).  In that case, a company can call a company such as AISN and simply request another “virtual machine” or more storage.

Many of our customers like the cloud model also since they don’t have to put out upfront capital for equipment and software, but instead can pay a set amount each month.  It’s more predictable and it is captured as an operational expense, which can be beneficial.

As for the deployment models, here are the main types of Cloud:

  • Public Cloud is a cloud that is available to all customers and these customers share the resources of the cloud.  Examples of public clouds are Amazon AWS, Microsoft Azure  and Google Cloud.
  • Private Cloud allocates resources to be used solely by your organization from a shared infrastructure.  Your data is stored in dedicated, segregated silos.  With Private Cloud, adding more storage or CPU is easy and often instantly available.
  • Dedicated Private Cloud is a cloud infrastructure built solely for your organization’s use – with all services and hardware dedicated to your organization.  Some organizations prefer dedicated private cloud for additional security but the down side is that there are reduced economies of scale. That being said, adding and reducing computing resources is much easier to do as with any cloud.
  • Community Cloud shares infrastructure between several organizations from a specific community with common concerns (security, compliance, jurisdiction, etc.).  This allows the community to customize the cloud based on these concerns and spread the cost – making it generally more cost effective than a private cloud, but less so than a public cloud.
  • Hybrid Cloud is a combination of more than one cloud type.  For example, you can combine a private cloud with a public cloud.  This will give you benefits of more than one deployment model.  Often an organization will deploy hybrid clouds to provide the flexibility of in-house applications with the fault tolerance and scalability of cloud-based services.

 

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Federal Government is Pushing Cloud to the Agencies in its “Cloud First” Policy

November 15th, 2012
Posted by: Donna Hemmert

Just two years ago, the Office of Management and Budget implemented a “Cloud First” policy. In an effort to reduce costs and increase efficiency, they provided a set of cloud-based requirements requiring agencies to use and encouraged cloud-based solutions wherever there is a secure, reliable and cost effective cloud solution.  Since then, several agencies have already transitioned including Agriculture, Health and Human Services, Homeland Security and the Treasury Department.

The solutions they have deployed in the cloud are services such as storage, email, procurement, production infrastructure at DHS, IT power management, correspondence tracking and invoicing.  Others have been identified as possible opportunities for cloud implementations and the agencies continue to pursue the Cloud.

I think this speaks to how far the Cloud computing has come in a short time in terms of technology and acceptance.  The government is not known as a risk taker when it comes to IT and additionally has high standards for security.  We find this very interesting so stay tuned for updates on the “Cloud First” Policy.

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Cloud Events: Where Can I Find Them?

November 8th, 2012
Posted by: Donna Hemmert

By Donna Hemmert
AIS Network Vice President, Strategic Development

If you are looking for events at which to network and learn more about the Cloud and related topics, whether you are a newbie or an expert, there is an excellent source to find (and broadcast) those events.  Check out Cloud Events (sponsored by @TheCloudNetwork), who hosts a calendar for the industry.   They gather events from the community through email here.

You can find their calendar here.

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The Datacenter Tiers – What Are They?

October 20th, 2012
Posted by: Donna Hemmert

By Donna Hemmert
AIS Network Vice President, Strategic Development

We’ve heard from some of our clients recently that there is some confusion about what the hosting tiers are and why they matter.  Well, we’d love to shed some light.

So, why are there tiers at all? The tiers help people understand the capabilities of a datacenter by describing the availability of data from the hardware at the datacenter. The Tiers are the requirements for “each level” of data center infrastructure. Overall, the higher the tier, the greater the availability.

Tier One

  • Basic site infrastructure with expected availability of 99.671%
  • Single non-redundant distribution path with non-redundant capacity components
  • Planned work and outages will require most or all of the site to be shut down

Tier Two

  • Meets or exceeds all Tier 1 requirements
  • Redundant site infrastructure capacity and single, non-redundant distribution path with expected availability of 99.741%

Tier Three

  • Meets or exceeds all Tier 1 and Tier 2 requirements
  • Concurrently maintainable site infrastructure with expected availability of 99.982%
  • Multiple independent distribution paths, but only one path required
  • Equipment is dual-powered & fully compatible with the topology of site’s architecture

Tier Four

  • Meets or exceeds all Tier 1, Tier 2 and Tier 3 requirements
  • Fault-tolerant site infrastructure with electrical power storage and distribution facilities with expected availability of 99.995%
  • Fault-tolerant with multiple, independent, physically isolated systems that provide redundant capacity components and multiple, independent, diverse, active distribution paths simultaneously serving the computer equipment.  Independently powered Cooling and power provided after infrastructure failure.

I hope that answers some of  your questions.  Feel free to comment with questions.

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Cloud Computing Benefits for Accounting Firms

August 19th, 2012
Posted by: Julia Uglietta


By Julia Uglietta
Associate, Marketing and Sales

Accounting firms deal with data day in and day out. The volume of numbers that go through an accounting office each day is unimaginable. The number of emails that go in and out of the offices is inundating.

It’s not only the size issue that challenges accounting offices every day.  Rather, it’s also the need to work faster while remaining efficient – in addition to improving better client and interoffice communications. These goals sound fairly standard for a successful business, right?  But in fields such as accounting, where large amounts of data are being received and stored, achieving these goals can be onerous.  The good news is, however, that new technology known as cloud computing is helping accounting firms attain these goals and save money too.

AIS Network accounting

Taking business to the cloud allows accountants to work from anywhere, at any time.

Taking accounting firms to the cloud is a way to reduce costs, improve efficiency and make data more accessible.  Throughout the industry, the discussions about cloud computing and how many accounting practices are moving to an outsourced cloud computing model has people thinking.  Accountants can see clearly that cloud computing is moving up and moving fast.  Now, more firms are looking into cloud solutions before they buy that next new sever.  They’re performing a cost benefit analysis, and in the process, they’re discovering that the operational expenditure associated with implementing an outsourced model is more desirable than the large capital expenditure associated with buying and maintaining all those new servers.

Not only does migrating to a cloud-based, paperless environment cut costs for accounting firms, but it also introduces new efficiencies.  When you put your data and applications in the cloud and entrust a cloud provider to care for them round-the-clock, you’re achieving IT efficiencies such as:

  • Eliminating the need for physical storage (throw out those old filing cabinets!)
  • Upgrading to industrial strength physical security (including partial or full fault tolerance, fire protection, etc.)
  • Improving backup and disaster recovery processes
  • Enhancing data security
  • Increasing availability (through improved power redundancy,  etc.)
  • Extending IT resources with a 24x7x365 team of hosting experts

For many accounting firms, this makes the decision to switch to the cloud even easier.

The most brilliant feature of the cloud is, in my opinion, its “anywhere” accessibility – which is an aspect that most accounting firms will find appealing.  When your data and your applications are in the cloud, they are accessible via any Internet-enabled device whenever you need them and wherever you are.  It just makes life easier.  Allowing the staff to work faster (and, I might add, without necessarily increasing billable rates) allows them more time to focus on the clients’ needs.

Most customers prefer communicating with their accountant via the Internet, and in many ways, the new cloud-based dashboards, reporting applications and unified communications systems that are now available only make this easier.  By enabling better collaboration and communication among geographically diverse staff and clients, accounting firms’ processes and workflows are vastly improved and the work gets done much faster – often with greatly reduced travel costs.

Life in the cloud has changed many industries’ ways of operating.  Slowly but surely, accounting firms will ease into cloud computing and reap benefits that were previously unachievable any other way.

 

 

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