Relationship management is the single-most important function for any trade association, nonprofit, membership society, volunteer organization, charity or “.org”—large or small. Do it well and you increase the loyalty of staff, members, donors, volunteers, vendors, the media and the public at large. Do it poorly, and you risk losing your stakeholders — essentially, your lifeline.

Therein lies the challenge.  Providing world-class member services is a tall order for an organization that may already be operating with limited staff on a modest budget.  Your world is already buzzing with conferences and meetings, products, dues, chapters, lobbying and government affairs, research, publications, marketing, education, communications, community, online content and e-commerce.  The last thing your staff needs is to be weighed down by redundant administrative and communications tasks that result in administrative waste, lost revenue and member or donor dissatisfaction.

With AIS Network’s hosted SharePoint 2010, you can implement a comprehensive collaborative platform for your nonprofit organization, no matter your role, without feeling overwhelmed by the task.

Wait.  Are we talking about the same SharePoint 2010 used by businesses and government agencies around the world?  Yes.

Why look further?  Hosted SharePoint 2010 is highly configurable and scalable.  It has valuable customer relationship management (CRM) tools and virtually everything a nonprofit needs – social networking, public-facing Web sites, document management, portals, collaborative environments, private communities, business intelligence, custom applications and so much more – to facilitate constituent outreach that supports your membership, communications, education, fundraising and lobbying efforts. And by hosting your SharePoint platform with AISN, you get a world-class Service Level Agreement that offers the security, availability and accessibility you need to meet all of the IT challenges and changes you face.

Break Down Silos

Each of your departments is driven by specific goals and objectives as established by your organization’s board and leadership. But, how do you make sure that you are maximizing sharing the content among all of your departments, leadership and other stakeholders?

With Hosted SharePoint 2010, you get the flexibility of a platform that makes it easy for all of your subject matter experts to share information. Putting into place tools that support cross-department collaboration makes your organization more efficient and breaks down the silos that naturally evolve. Information can be indexed and rendered easily searchable for effective knowledge management and business intelligence.

Plus, SharePoint’s document management capabilities ensure better member service, volunteer coordination and donor participation.

Manage Constituent Relationships

Through SharePoint, you can communicate effectively and engage your publics:

• Mobilize them quickly around important issues when they arise.
• Understand member adoption of key issues, products and services through reporting and analytics.
• Collaborate with board members, committees and task forces.
• Share data across all chapters, affiliates, partners and other cooperating organizations.
• Provide educational opportunities.

Why AIS Network Should Be Your Hosting Vendor of Choice

Increasingly, nonprofits are turning to AISN for help in developing a hosting solution for their SharePoint 2010 platform. Of course, being a successful supplier takes much more than having technical expertise. We know that in order to deliver the solutions you need, we must understand the special challenges you face.

At AISN, because our staff has worked for and with nonprofits, we have a clear grasp on how and why nonprofits use SharePoint differently.  We also understand that frugality is everything in a nonprofit environment.  Looking closely at strategy and execution, staying within budget and getting it right the first time is crucial.  That’s where we – and our network of partners – can help.

AISN offers a high-touch, personalized approach to solving the unique IT challenges each company faces with experts who routinely develop custom hosted solutions for what may seem to our clients to be insurmountable challenges.   With a best practices approach to working with you, and our understanding of the organizational issues you face, we can be your partner in deploying a customized, hosted SharePoint solution.  See what our clients are saying about us.

Hosting Plans Provide Options

At AISN, we offer our service in the cloud or on dedicated servers with online and mobile accessibility to the hosted service. With all of the services we provide, AISN is valued by its customers because we offer personalized, high-touch service, so your solution is customized to work for your company’s unique way of doing business. All hosting plans offer our guarantee of 100% uptime and availability. Our support is backed by seasoned technical engineers, who are available 24x7x365—live, on the phone—no matter what you need.

Security, Compliance Issues Addressed

AISN is 100% SLA-guaranteed and SSAE 16 Type II-certified to maintain the highest level of security. Additionally, with SharePoint 2010, we customize client solutions to address critical compliance issues involving Sarbanes-Oxley, PCI Compliance, HIPAA and other industry-specific regulations.

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